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Comfort Life sends trained plumbers to apartments, villas and commercial units across Dubai for leaks, blocked drains, running toilets, low water pressure, water heater problems and bathroom or kitchen fittings. Our line is answered 24/7, and for genuine emergencies — a burst pipe, a leak coming through a ceiling, a toilet overflowing — we aim to get someone to you the same day.
All plumbing work is charged at a flat hourly rate. There is no call-out fee on top, no advance payment, and parts are quoted separately and only after you approve them.
Every plumbing job is billed at the same hourly rate, whichever category you book under. You pay for the time actually worked.
| Service | Rate | Book this when |
|---|---|---|
| General plumber — hourly | AED 120 per hour | Taps, mixers, flexible hoses, shower fittings, general repairs |
| Leakage issues — hourly | AED 120 per hour | Visible leaks, damp patches, dripping pipes, tracing a hidden leak |
| Drainage issue — hourly | AED 120 per hour | Blocked sink, shower, floor drain or toilet; slow drainage; bad smell |
| Kitchen & bath fix — hourly | AED 120 per hour | Sink installation, waste traps, toilet fitting, bathroom accessories |
Materials such as flexible hoses, mixers, traps, seals and valves are charged separately. The technician tells you what a part costs before fitting it, so nothing is added to your bill without your agreement.
Because work is billed hourly, it helps to know what a normal job looks like before you book.
| Job | Typical time on site |
|---|---|
| Replace a tap or mixer | 30–60 minutes |
| Replace a flexible hose or angle valve | Under 30 minutes |
| Clear a blocked sink or shower drain | 45–90 minutes |
| Clear a blocked toilet | 30–90 minutes |
| Fix a running or leaking toilet cistern | 45–90 minutes |
| Trace and repair a concealed leak | 2–4 hours |
| Install a new sink with waste and trap | 1.5–3 hours |
| Replace a water heater | 1–3 hours |
If a part has to be sourced, the technician makes the area safe, tells you the cost, and returns to finish. You are only billed for the time actually spent working.
While you wait for a plumber, a few minutes of the right action can be the difference between a mop and an insurance claim.
When you call, tell us whether the water is still running, whether it has been isolated, and roughly where it is coming from. That decides what the technician brings on the van.
Dubai's water and climate create a fairly predictable set of faults. These are the jobs our plumbers attend most often.
Kitchen sinks block from cooking fat that solidifies in the trap. Bathroom drains block from hair combined with soap scum, which sets hard in the bend. Shower floor drains in villas often collect fine construction dust that never fully washed away. Chemical drain cleaners rarely clear a set blockage and can damage older pipework, so mechanical clearing is both faster and safer.
Hard water is the main culprit. Scale builds on the cartridge, the seal stops seating properly, and the tap drips. A cartridge replacement usually solves it; a badly scaled mixer is often cheaper to replace than to keep repairing.
If pressure has dropped in one tap only, the aerator is almost certainly clogged with scale, which is a five-minute fix. If it has dropped everywhere, the cause is usually the booster pump, a partially closed valve, or a blocked filter. It is worth checking whether your neighbours have the same problem before booking.
A toilet that keeps refilling is wasting water continuously and will show up on your DEWA bill. The cause is nearly always a worn flush valve seal or a float that no longer shuts off. Both are inexpensive parts.
A damp patch on a wall, a warm spot on the floor, or a water bill that jumped without explanation all point to a leak inside the structure. These need tracing before any cutting happens, which is why they take longer than a visible repair.
No hot water, rusty hot water, or a tripping breaker are all water heater symptoms rather than pipework symptoms. Our plumbers handle heater repairs and replacements too, so one visit usually covers it.
Every technician arrives with the standard kit for the job type you booked: drain clearing equipment, pipe wrenches and cutters, cartridge and seal sets for common mixer brands, PTFE and jointing compound, a basin wrench, and leak detection tools for tracing work. Common consumables such as flexible hoses, angle valves, traps and seals are carried on the van so most jobs finish in one visit.
The technician protects the work area before starting, tests the repair under pressure before leaving, and clears away the old parts and any mess.
If you manage multiple units, booking one visit for several jobs across the same building is far cheaper than separate call-outs, because the hourly clock runs continuously rather than restarting. Tell us the unit list when you book and we will schedule them back to back.
We can also provide a written summary of what was found and repaired in each unit, which is useful for handovers, deposit disputes and annual maintenance records.
Most of the call-outs we attend were avoidable. Four habits prevent the majority of them.
Never pour cooking fat down the kitchen sink, even with hot water behind it. It cools in the trap and sets, and every subsequent wash adds to it. Wipe pans with kitchen paper before rinsing.
Fit a hair catcher in every shower and bath drain. They cost almost nothing and remove the single most common cause of bathroom blockages.
Descale tap aerators every few months. Unscrew the tip, soak it in vinegar overnight, rinse and refit. This alone keeps pressure normal at the taps you use most.
Check the flexible hoses under your sinks and behind your washing machine once a year. They have a service life, and when one fails it fails suddenly and at full mains pressure. Replacing a hose costs a fraction of drying out a flooded apartment.
Our plumbers work across Dubai and the northern emirates, including Dubai Marina, JLT, Downtown Dubai, Business Bay, Palm Jumeirah, Dubai Hills Estate, Arabian Ranches, Al Barsha, JVC, Discovery Gardens, Dubai Silicon Oasis, Dubai Sports City, International City, Mirdif, Deira, Bur Dubai, Sharjah and Ajman. Same-day slots are usually available if you book before midday, and emergency call-outs are available around the clock.
You pay after the work is finished and tested, by card, cash, or in four instalments with Tabby. There is no advance payment.
Quick answers to common service questions in Dubai.
We work across the whole of Dubai. Choose your area to see what we do there and book a slot.
Ramel 5.0
20 Sep 2026 07:22PMtop
Mohammed Elobaid 5.0
24 Aug 2026 11:25AMAmazing work, they explain everything before and after 🙏🏽
Joanne Lee 5.0
21 Aug 2026 02:38PMThank you for your professional service.
Ryan Jones 5.0
21 Jul 2026 09:25PMgreat job