Comfortlife

Privacy Policy

Last Updated: 9/13/2025

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What Information Do We Collect?

We may collect, store, and use the following kinds of personal information:

Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation).
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services (including booking a handyman, plumber, electrician, painter, or other services through Comfort Life).
Information that you provide to us for the purpose of registering with us (including your name, address, and email address).
Information that you provide to us for the purpose of subscribing to our website services, email notifications, and/or newsletters (including your name and email address).
Any other information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. We may use both “session” cookies and “persistent” cookies on the website.

Session cookies will be deleted from your computer when you close your browser.
Persistent cookies will remain stored until deleted, or until they reach a specified expiry date.

We use cookies to keep track of you whilst you navigate the website, keep track of your bookings, prevent fraud and increase website security, recognize you when you visit, and keep track of your preferences.

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies. You can read Google’s privacy policy at: http://www.google.com/privacypolicy.html. Our payment services providers may also send you cookies.

Using Your Personal Information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

Administer the website.
Improve your browsing experience.
Enable your use of our services.
Supply services purchased via the website.
Send invoices and collect payments.
Send non-marketing commercial communications.
Send email notifications you have requested.
Send newsletters and marketing communications (you may opt out at any time).
Deal with enquiries and complaints.
Keep the website secure and prevent fraud.
Verify compliance with the terms and conditions of the website.

We will not, without your express consent, provide your personal information to any third parties for direct marketing. All financial transactions are handled through our payment services provider Checkout.com. You can review their privacy policy at https://www.checkout.com/legal/privacy-policy. Comfort Life will neither store any debit/credit card details of users nor pass them to third parties.

Disclosures

We may disclose your personal information:

To our employees, officers, agents, suppliers, or subcontractors as necessary.
To the extent required by law.
In connection with legal proceedings.
To establish, exercise, or defend our legal rights.
To any purchaser (or prospective purchaser) of any business or asset that we are selling.

Except as provided in this policy, we will not provide your information to third parties.

International Data Transfers

Information we collect may be stored and processed in, and transferred between, any countries in which we operate. By providing your personal information, you consent to such transfers.

Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent loss, misuse, or alteration of your personal information. All personal information you provide will be stored on secure servers. Electronic transactions entered into via the website will be protected by encryption technology. However, the transmission of information over the internet is inherently insecure, and we cannot guarantee complete security. Comfort Life takes appropriate steps to ensure data privacy and security but cannot guarantee the security of information disclosed online.

Policy Amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your Rights

You may request access to the personal information we hold about you. Provision of such information will be subject to:

The payment of a small fee (if applicable).
Appropriate proof of identity (e.g., passport copy plus a utility bill).

You may instruct us not to process your personal information for marketing purposes at any time by emailing info@comfortlife.ae.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

Updating Information

Please let us know if your personal information needs to be corrected or updated.

Data Collection

We may collect data including your phone number, email address, home address, latitude, and longitude. This information is provided to us when you make a booking so that we can contact you and reach your location to provide services. If you wish to have this data deleted, send us an email at info@comfortlife.ae requesting data deletion.