2 (1 Reviews & Ratings)
Dubai runs its air conditioners harder than almost anywhere. Nine months of continuous cooling, constant fine dust and high humidity mean filters clog, coils fur up and drain lines block far faster here than the manufacturer manuals assume. A neglected unit cools less, costs more to run and pushes dust straight back into the room.
Comfort Life cleans, services and repairs split, window, cassette and ducted systems across Dubai. Cleaning starts from AED 140 per unit and most jobs are finished in a single visit.
These two get mixed up constantly, and people often pay for the wrong one. They are not the same job.
This is the indoor unit itself: filters, evaporator coil, blower wheel, drain tray and drain line. This is what fixes weak cooling, water dripping from the unit and dust blowing out of the vents. For most homes this is the service you actually need, and it is the one we do most often.
This is the ductwork behind the walls and ceiling that carries the air around the property. It matters when there is a musty smell that will not go away, visible dust around the grilles, or after building work when construction dust has entered the system. Ducts do not need cleaning as often as units do.
If you are unsure which one you need, tell us the symptom rather than the service name. Weak cooling and water leaking point to the unit. Persistent smell and dust around the grilles point to the ducts.
This depends on your tenancy contract, and it is worth reading yours before you pay for anything. In Dubai the common arrangement is that routine maintenance and servicing, including AC cleaning, sits with the tenant, while major repairs and replacement of the unit sit with the landlord. Many contracts set a value threshold, so anything below a stated amount is the tenant and anything above is the owner.
Some buildings and communities include AC servicing in the service charge, in which case the building management arranges it and you should not be paying separately at all. Check your contract first.
Whichever way it falls, we can invoice the tenant, the owner or the building management, and we provide a proper invoice either way so you can claim it back if your contract allows.
Filters need attention every one to three months during heavy use. A full unit clean is usually right every three to six months in Dubai, which is more often than in cooler climates purely because of the dust load and the running hours. Ducts are typically every two to three years unless there has been construction work or a persistent smell.
Villas near open desert or construction sites, homes with pets, and units that run twenty four hours need the shorter end of every range.
Partly, and it is worth doing. You can safely remove and wash the filters yourself, which alone restores a surprising amount of airflow. Switch the unit off at the isolator first, rinse the filters with water, let them dry fully and refit them.
What you should not do yourself is open the unit body to reach the evaporator coil or blower wheel. Those need the unit isolated, the electrics protected from water and a proper coil cleaner, and a wet coil cleaned badly will grow mould rather than less. Blocked drain lines also need clearing under pressure, not poking, or you push the blockage further in.
Wash the filters monthly, call someone for the rest.
Cleaning starts from AED 140 per unit. Deeper packages that include coil and drain work, and combination packages covering several units, are priced from AED 200 to AED 750 depending on the unit type and what is included. Repairs are quoted after the technician has diagnosed the fault, and you get that price before any work starts.
Multiple units cleaned on the same visit cost less per unit than booking them separately.
Not cooling, tripping the breaker, leaking water, making noise or icing up. We diagnose first and tell you whether it is a cleaning issue, a gas issue, a drainage issue or a component failure, then quote the repair. Plenty of no-cooling call-outs turn out to be a filthy coil rather than low gas, and we will tell you that rather than selling you a gas top-up you do not need.
We work across Dubai, including Dubai Marina, JLT, Jumeirah, Downtown Dubai, Business Bay, Al Barsha, JVC, Dubai Silicon Oasis, Mirdif, Deira, Bur Dubai, International City, Arabian Ranches, Dubai Hills Estate, Palm Jumeirah, Discovery Gardens and Dubai Sports City.
Every price below is per unit unless stated otherwise, and it is the same price you pay in the app. Nothing is added on site without your approval.
| Service | Price | What it covers |
|---|---|---|
| Split AC cleaning | AED 140 | Indoor unit: filters, cover, blower wheel, drain check, outdoor coil rinse |
| AC filter cleaning | AED 140 | Filters removed, washed, dried and refitted |
| Filter and coil cleaning | AED 200 | Filters plus the evaporator coil, where most of the dirt sits |
| Duct and vent cleaning | AED 200 | Supply and return vents plus the accessible duct run |
| Drain and unit sanitisation | AED 200 | Drain line flushed and cleared, unit treated to kill mould and odour |
| AC duct cleaning | AED 425 | Full duct system, brushed and vacuumed |
| AC coil cleaning | AED 450 | Deep coil clean with chemical treatment, indoor and outdoor |
| AC deep cleaning | AED 750 | Everything above on one unit: strip down, chemical wash, coil, drain, sanitisation |
| AC repair technician | AED 120 per hour | Diagnosis and repair. Parts quoted separately after you approve |
Booking several units on one visit costs less per unit than separate visits, because the technician sets up once. Tell us how many units when you book and we will confirm the total before the visit.
Cleaning is not a five-minute job if it is done properly. These are realistic times.
| Job | Time per unit |
|---|---|
| Filter clean only | 15–25 minutes |
| Standard split AC cleaning | 45–60 minutes |
| Filter and coil cleaning | 60–90 minutes |
| Deep clean with chemical wash | 2–3 hours |
| Duct cleaning (per apartment) | 2–4 hours |
| Each additional unit on the same visit | Add 30–45 minutes |
If a technician finishes a split unit in fifteen minutes, the coil was not touched. A proper clean means the cover comes off, the blower wheel is cleaned, and the drain is flushed.
So you know what to expect and can tell whether the job was done properly.
An air conditioner here does more work in one year than the same unit would do in several years in a cooler climate, and it does that work in fine desert dust.
Nine months of near-continuous running means the filters pull dust every day rather than seasonally. Fine sand gets past filters that would stop ordinary household dust, and settles on the evaporator coil where it mixes with condensation to form a layer that blocks airflow.
Humidity does the rest. A coil that stays damp grows mould, and that is what people are smelling when they say the AC has a musty odour. It is not the room, it is the unit.
The practical result is that a Dubai apartment needs its AC cleaned roughly every three to six months, not annually. A villa with more units, or a home with pets or someone with allergies, sits at the shorter end of that range.
A neglected unit does not just cool badly. It costs money in three ways at once.
It uses more electricity, because a blocked coil forces the compressor to run longer to reach the same temperature. It cools less, so the thermostat is pushed lower, which compounds the first problem. And it wears out sooner, because a compressor running long cycles under load has a shorter life than one that cycles normally.
Against that, a clean at AED 140 per unit two or three times a year is inexpensive insurance, and it is far cheaper than a compressor replacement.
Quick answers to common service questions in Dubai.
We work across the whole of Dubai. Choose your area to see what we do there and book a slot.
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